Terms Of Service

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the Profitters website, online store, and related services in Pakistan (the “Service”). By accessing the Service or purchasing any product from Profitters, you agree to be bound by these Terms and all applicable Pakistani laws.

If you do not agree to these Terms, you must stop using the Service and not place any orders.

2. Eligibility and Accounts

You must be at least 18 years old and legally capable of entering into a binding contract under Pakistani law to place orders on Profitters. When you create an account, you agree to provide accurate and up‑to‑date information and to keep your login credentials secure.

You are responsible for all activities that occur under your account and must promptly inform us of any suspected unauthorized access.

3. Products, Pricing, and Taxes

Profitters sells clothing and related products as described on the website at the time of purchase. Prices are shown in Pakistani Rupees (PKR) and may be inclusive or exclusive of applicable taxes (such as Sales Tax), as indicated at checkout.

Profitters may change product details, prices, and availability at any time and may correct errors or omissions (including pricing errors) before accepting an order.

4. Orders, Confirmation, and Payment

By placing an order, you make an offer to purchase the selected products under these Terms. An order is only accepted when Profitters sends an order confirmation (for example, by email, SMS, or in‑app notification); Profitters reserves the right to refuse or cancel orders, including for stock limitations, suspected fraud, or incorrect pricing.

You agree to pay the full amount shown at checkout using the payment methods offered (such as cash on delivery, card payments, or local gateways like JazzCash/Easypaisa/PayFast), and you authorize Profitters or its payment partners to process such payments securely.

5. Shipping, Delivery, and Risk

Profitters delivers within Pakistan to the locations mentioned on the website or at checkout. Any delivery time frames provided (for example, “3–5 working days”) are estimates only and may be affected by courier delays, public holidays, or events beyond Profitters’ control.

Risk of loss and title in the products pass to you upon delivery to the delivery address or to the carrier, as permitted by applicable law.

6. Returns, Exchanges, and Refunds (Pakistan)

Profitters’ Returns & Exchanges Policy, as posted on the website, explains when and how you can return, exchange, or obtain a refund for products and is incorporated into these Terms. The policy will typically cover issues such as defective or damaged items, wrong items delivered, size exchanges, time limits (for example, number of days from delivery), and who bears return courier charges.

Nothing in these Terms limits any non‑waivable rights you may have under provincial consumer protection laws (such as Punjab Consumer Protection Act 2005 or similar laws in other provinces) or under the federal framework evolving for e‑commerce consumers.

7. Consumer Protection and Complaints

Profitters aims to act in line with Pakistan’s e‑commerce and consumer protection framework, including the Electronic Transactions Ordinance 2002, PECA 2016, and relevant provincial consumer laws. This includes providing clear information about prices, product characteristics, returns, complaint channels, and avoiding unfair or misleading practices.

If you have a complaint, you should first contact Profitters customer support; you may also have the right to approach provincial consumer courts or other competent authorities if your issue remains unresolved.

8. Acceptable Use and Security

You agree not to misuse the Service, including by attempting unauthorized access, interfering with the website’s operation, introducing malware, or using automated tools to scrape or overload the site. You must not use the Service for any illegal purpose under Pakistani law, including fraud, harassment, or infringement of others’ rights.

Profitters may suspend or terminate your access if it reasonably believes you are violating these Terms, cybersecurity laws (such as PECA), or other applicable regulations.

9. Intellectual Property

All content on the Profitters website, including logos, brand names, product images, text, graphics, and layout, is owned by or licensed to Profitters and protected by Pakistani and international intellectual property laws. You are granted a limited, non‑exclusive, non‑transferable license to access and use the website for personal, non‑commercial purposes only.

You may not copy, reproduce, modify, distribute, or publicly display any content, or use the Profitters name or logo, without prior written permission, except where permitted by law (for example, fair dealing).

10. Privacy and Data Protection (Pakistan)

Your use of the Service is also governed by the Profitters Privacy Policy, which explains how your personal information is collected, used, stored, and shared. Profitters aims to follow Pakistan’s evolving data and cybersecurity framework (including PECA and the government’s e‑commerce and data protection policy initiatives) by using reasonable security measures and collecting data lawfully and transparently.

By using the Service, you consent to the processing of your personal data in Pakistan (and, where applicable, abroad) in line with the Privacy Policy and applicable laws.

11. Disclaimers

Except where prohibited by Pakistani law, the Service and all products are provided “as is” and “as available,” without additional express or implied warranties beyond those required by statute. Profitters does not guarantee that the website will always be uninterrupted, secure, or error‑free, or that product colors and details displayed on your device will always perfectly match the physical items, due to device and lighting differences.

Any size charts, styling tips, or recommendations provided are for general guidance only and do not guarantee fit, suitability, or performance.

12. Limitation of Liability

To the maximum extent permitted by Pakistani law, Profitters’ total liability for any claim arising out of or in connection with the Service, products, or these Terms is limited to the total amount you paid for the order giving rise to the claim. Profitters will not be liable for indirect, incidental, special, or consequential losses (such as loss of profits, data, or reputation), except where such exclusions are not allowed by law.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable Pakistani law.

13. Changes to the Service and Terms

Profitters may modify, suspend, or discontinue any part of the Service, including product offerings or features, at any time. Profitters may also update these Terms by posting a revised version on the website and updating the “Last Updated” date, and such changes will apply to future use of the Service.

Your continued use of the Service after any changes are posted will mean you accept the updated Terms.

14. Governing Law and Dispute Resolution (Pakistan)

These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to conflict‑of‑law principles. Subject to any mandatory consumer rights, disputes arising from these Terms or your use of the Service may be brought before the competent courts in [City/Province], Pakistan, or relevant consumer courts, as applicable.

You may also have access, as frameworks develop, to national online dispute resolution and digital grievance redress mechanisms under Pakistan’s e‑commerce policy initiatives.

15. Contact Information

If you have any questions, complaints, or requests regarding these Terms or your orders, you can contact Profitters at:
[Profitters]
[profitters.in@gmail.com]
[Whatsapp Number: 031258383762]